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Project 48

Project no 48

Project Name

Process Analysis, Process Map and Information Mapping in support to Continuous Improvement and Business Transformation

Client

Export Development Canada | Financing & International Growth Capital | Insurance & Working Capital Solutions

Duration

January to December 2017 [12 Months]

Project Description
As a crown corporation, Export Development Canada (EDC) plays an important role in helping Canadian companies access credit and protect themselves against a variety of risks. The Finance and Investment (FIGC) Group and Insurance & Working Capital Solutions (IWS) of EDC is executing a business transformation from it’s current organizational structure based on multiple database system into a modernized consolidated IT Solution.
Scope and objective
The Primary objective is support various transaformational initiative such as: 3 Line of Defence (3LD) Asset Management function moving from 2nd to 1st line of defense, Integration of Guarantee (IFG) and Insurance (CIB) products , Investment upfront underwriting process to be supported with e-Front software and finally revamping of Structured Project Finance (SPF) end-to-end process to consolidate Credit Package unstructured data with Standard & Poors SPF Risk Rating Model and Asset Management & Monitoring Activities. The Secondary objective of this mandate is to enhanced underlying system and governance to ensure the sustainability of over 130 Current Process Map to support on-going Process Improvement Initiative driven either by Countinuous Initiative or Digital Delivery model for FIGC or IWS.
Contribution of the proposed resource to the project
Support adjustment or completed re-design of business process with consideration of organizational role and responsibility (RACI), Preventive and Detective Control and technological support system (Develop Prototype and Proof of Concept). Established a sustainable  process mapping and process analytic system recognized as an effective “world class” Value Stream Sytem integration by independent Shingo Institute. Process Analytic “drill down” searching algorithm provide ability to identify Business Owner, Activites and/or Decision Control point including upstream or downstream dependencies. Functionalities linked to problem-solving systems, is supporting systemical thinking and simulation to avoid negative impact, prior to the deployment of successful process enhancement.
Deliverables

(1) [1.1] Asset Management and Risk Rating [Project 3LD] and Process adaptation for transfer date to SPF, IFD and CABL. [1.2] Support Technological Impact Assessment to apply DOA by F&I VP in FACT (might impact MBC and AMA) [1.3] Functional Business Requirements for F&I [Project TOM] and identified & Document Functional Business Requirement to support F&I Future State. [1.4] Risk Rating Process Optimization [Project PF Risk Rating] of SPF (Project Finance)

(2) [2.1] Governance – Documentation Methodology to support standardisation of F&I [Project CoE 2.0] [2.2] Support Optimization of Governance of Process Maps, Guide, Template & Control Sheet in the context of Continuous Improvement initiate to encourage standardization [2.3] Preventive and Detective control to support 1st and 2nd line of defense [2.4] Interpretation of Process Analytic to process transformation [Project CoE 2.0]. Provide guidance to detect pattern CI to apply consistent problem resolution. Identify Pre & Post Transformation KPI to measure CI Impact.

(3) [3.1] Support information integrity of Process Map, Analytic & CI [Project CoE 2.0]. Design, development and deployment of data architecture for Visio | DataStar | File Maker | SharePoint | [3.2] Identify Typical Transactional to support simulation by potential Vendor solution (MBC, AMA, PEO, ACBS, FACT)

(4) [4.1] Power point presentation will be produce to synthesize and communicate to various audience from manager to senior management level. [4.2] Information might be amalgam on another suitable format to EDC to support communication the illustration of activities, processes and/or document life cycle in a sequential manner.

(5) Sustainability of Sibyl (on FileMaker)  has been re-inforced and simplified through end to end enhancement of underlying documentation system at either the People, Process or Technology level of any current process Map . From Authoring stage (Visio) embedded with automatic detective Quality Assurance control upto application of assisted sign-off governance version controlled documentation prior to publication on F&I Central Shared Point Libraries. Provided automatic linkage between governed Supporting Documentation and Current  Process Map documentation.

References: Name | Position Title  | Telephone  | email | address |

 

Carl Burlock

Senior Vice President – Financing & International Growth Capital

Export Development Canada

(613) 598-3087 – 1754

CBurlock@edc.ca

 

Sven List

Vice-President – Project and Structure Finance Group

Export Development Canada

(613) 598-6872

slist@edc.ca

 

150 Slater Street

Ottawa, Ontario |  KIA 1K3

 

Technological platform leverage during this mandate